Standard delivery is 14–20 business days from the date you order — this applies to both US and international orders. Once your order leaves our warehouse, you'll receive a shipping confirmation email with your tracking number.
Track your order anytime on our self-serve tracking page: https://officialpurelia.com/apps/parcelpanel
Tracking can sometimes lag 24–48 hours between carrier scans, especially during busy periods — this usually doesn't mean anything is wrong. If your tracking hasn't updated in more than 3–4 business days past your estimated delivery date, contact our team and we'll look into it right away.