How do I pause, change, or cancel my subscription?

You can manage everything yourself in the Purelia Customer Account portal: https://help.officialpurelia.com/login

Log in with your email address and last name, and from there you can:

  • Pause your subscription and choose your own resume date
  • Change your delivery frequency (e.g., every 60 or 90 days)
  • Cancel your subscription

Any change takes effect immediately once you confirm it, so no further charges or shipments go out. If you have trouble logging in, contact our team and we'll help.

Related articles

How does my subscription work? How do I delete my account or request my personal data? How do I stop marketing emails or texts? What is your return & refund policy? How do I take Purelia?